Consumer can easily compare Internet Plan
Sept 11, 2026
Global Korean Post
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The CRTC recently eliminated extra fees on Internet and cellphone plans, improved notifications about expiring contracts, and gave Canadians more flexibility to change or cancel their plans.
Changes to the Telecommunications Act require the CRTC to put new consumer protections in place. As part of this work, the CRTC held a public consultation on how to make shopping for Internet services easier for Canadians. During the consultation, the CRTC received 77 submissions and held a public hearing where it heard a wide range of views, including from individuals, consumer groups, and service providers.
Based on the public record, the CRTC is putting in place rules to ensure that Canadians will have clear and consistent information when shopping for Internet plans. They will be able to see the actual Internet speeds they can expect during the busiest times of day, rather than advertised “up to” speeds, and the monthly price after any promotion ends. This will make it easier for Canadians to compare plans, choose the one that best meets their needs, and avoid surprises.
Edited by Global Korean Post
