New Military Hotline Offers Quick Access to Government Information and Services

New Military Hotline Offers Quick Access to Government Information and Services


Nov. 8, 2019

Global Korean Post


Ontario’s government is making it easier for Canadian military heroes and their families to get the information and services they need when relocating to the province.

The Ontario Military Families Relocation Hotline – a one-stop hotline that connects Canadian Armed Forces (CAF) personnel with live customer service agents – provides specialized knowledge about health cards, driver’s licences and vehicle registration.

The hotline supplements the government’s online resource hub – – that lets military family members know what key resources are available to them.


“We are honouring the heroes who put their lives on the line for us by making life easier for them and their families when they relocate to Ontario from out-of-province,” said Lisa Thompson, Minister of Government and Consumer Services. “The people of Ontario are grateful for the service of our brave men and women in uniform every day, and our dedicated hotline gives them quick access to government services and information they need to build a great life and participate fully in our province.”


The dedicated toll-free number at 1-888-333-8545, available from the United States and Canada, directly connects CAF members and their families with ServiceOntario agents who provide value-added assistance. Callers can also dial +1 416-850-0320 as a collect call from outside North America.

Military personnel and their families can visit for up-to-date information about healthcare, education and schools, childcare, driver and vehicle licensing, and job opportunities. The Ontario government is continuing to work closely with its federal government partners to better align all available programs and services for military members and their families.