Cyber incident affect 106 million Capital One credit card customers


Cyber incident affect 106 million Capital One credit card customers

-Approximately 6M Canadian and 100 M Amercian


Aug. 23, 2019

Global Korean Post


About 106 million customers information were revealed due to cyber incident to Capital One credit card.

The company began directly notifying Canadians affected by the cyber incident by email on August 7, 2019.


On July 19, 2019, Capital One determined there was unauthorized access by an outside individual who obtained certain types of personal information relating to people who had applied for our credit card products, and to Capital One credit card customers.

They immediately fixed the configuration vulnerability that this individual exploited and began working with the United States Federal Bureau of Investigation (FBI), leading to the arrest of the individual on July 29, 2019. The individual is now in custody.


Current analysis suggests this event affected approximately 6 million individuals in Canada and approximately 100 million in the United States.

The largest category of information was of consumers as of the time they applied for one of our credit card products from 2005 through early 2019.

This information included personal information Capital One routinely collects at the time it receives credit card applications, including names, addresses, postal codes, phone numbers, email addresses, dates of birth and income.


Compromised data includes Canadian credit card application data and portions of credit card customer data, including approximately 1 million Canadian Social Insurance Numbers, credit scores, credit limits, balances, payment history, contact information, and fragments of transaction data from a total of 23 days during 2016, 2017 and 2018.


After incident, the Capital One is providing 2 years of free credit monitoring and identity theft insurance from TransUnion® to everyone impacted.